Procurement of Goods & Services
In addition, SMBC Indonesia also develops integrity and transparency culture, which reflected through the process in selecting supply chain and implement anti fraud system.
In addition to operating with an emphasis on environmentally friendly principles, SMBC Indonesia also fosters a culture of integrity and transparency, as evidenced by its supply chain selection process and the fraud prevention systems implemented.
SMBC Indonesia also manages the track record of suppliers through the e-procurement system so that the procurement process can be carried out more effectively and efficiently.
SMBC Indonesia has also ensured that:
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Every supplier that cooperates with SMBC Indonesia is required to respect Human Rights.
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SMBC Indonesia prioritizes the fulfillment of goods and services from the provinces where SMBC Indonesia operates to support the local economy and increase efficiency.
Anti Fraud
SMBC Indonesia implements a whistleblowing system for reporting violations, such as suspected fraud and ethical breaches committed by the bank's internal staff, which can be reported by both internal and external parties with an emphasis on the confidentiality of the reporter's identity.
Reporting media in the form of e-mail, WhatsApp, hotline, letters and face to face. Reporting is confidential, systematic and simple so that all levels of employees, the Board of Directors and the Board of Commissioners can report suspected violations. Reports that have valid initial evidence will be followed up with investigations and processed according to applicable regulations.
SMBC Indonesia also regularly conducts outreach and education regarding whistleblowing, as an effort to raise awareness regarding the prevention of fraud and other violations for employees.
