Event : SMBC Indonesia

Head of Information Technology of PT Bank SMBC Indonesia Tbk (“SMBC Indonesia”) Jeny Mustopha has received the “CXtraordinary Tech Executive Award 2025”.

This event, which was organized by Marketing Magazine in collaboration with Carre CX, a leading customer experience consultancy, is dedicated to appreciate the leaders who have demonstrated visionary leadership and delivered strategic impact through technology innovation and digital transformation in their companies.

Jeny, who won the award in the Security & Compliance category, received the award on Tuesday (03/06) in Jakarta.

Assessment methodology is conducted through a solid and comprehensive evaluation by combining quantitative and qualitative data to ensure accurate and holistic review. This process also considered each leader’s achievements, impacts, and contributions to their respective industries.

Tech Executive Award 2025 is one of the four categories presented in the CXtraordinary Evening event. The other three award categories include contact center, branch service, and digital channel.

This award motivates SMBC Indonesia to drive technological innovation and digital transformation in improving customer experience sustainably.

For further information, please contact:

PT Bank SMBC Indonesia Tbk
Andrie Darusman, Communications & Daya Head
Email: [email protected] or [email protected]

SMBC Indonesia in brief

PT Bank SMBC Indonesia Tbk (SMBC Indonesia)—formerly PT Bank BTPN Tbk (Bank BTPN)—is a foreign exchange bank resulting from the merger of PT Bank Tabungan Pensiunan Nasional Tbk (BTPN) and PT Bank Sumitomo Mitsui Indonesia in February 2019. Driven by the spirit of "Do Good, Be Great," SMBC Indonesia aims to create more meaningful growth for society through innovative and comprehensive financial solutions centred on meeting customers' needs across various segments. SMBC Indonesia provides products and services such as green financing, products and services for retired customers, for micro, small, and medium enterprise customers, for large national, multinational, and Japanese corporations, wealth management services through Sinaya, as well as digital banking services for digital-savvy communities through Jenius. Additionally, SMBC Indonesia has subsidiaries, including PT Bank BTPN Syariah Tbk, serving customers from productive underprivileged communities, and financing companies PT Oto Multiartha (OTO) for four-wheel vehicles and PT Summit Oto Finance (SOF) for two-wheel vehicles. SMBC Indonesia's commitment to positively and sustainably impacting the broader community is also reflected through Daya. This sustainable and measurable empowerment program offers regular training to enhance personal capabilities and capabilities for a more meaningful life.

Event : SMBC Indonesia

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